VUE Meetings

Boosting Work Efficiency with Seamless Mobile and Glasses Integration

Aimed at young professionals, this app enhances Vue's smart glasses by providing mobile support to help users efficiently manage conversations and meetings.

The VUE Glasses app offers solutions for those who struggle with managing schedules, taking minutes, and completing tasks separately. Together with VUE glasses, the app streamlines everything in one place.

Key Words

Mobile Design
IoT
Meeting AI Assistant

My Role

product designer

Team

3 other Product Designers,
Product Manager,
Developing Engineer

Duration

3.5 months, Apr - Jul, 2024

Project Stage

Upcoming launch: Sep, 2024

What I Involved

User Interview, Competitive Analysis, User Journey Map,
User Flow, Wireframe, Hi-fi Design,
Usability Testing

glimpse of Solutions

1. Boosting Meeting Efficiency with VUE AI Assistant

  • Calendar Synchronization

  • Meeting Classification

  • Highlight / Translate Transcript

  • Resume Meeting with Interval(s)

  • AI Meeting Summary

  • Review Meeting Content

  • List Action Items

  • Answer Basic Questions

  • Answer Meeting-related Questions

2. Intuitive Glass Control

What if users are not convenient to see mobile screens during meetings?
Users can also control key features by tapping/swipping VUE glasses' arms.

How did I get there?

Product strategy & Pivoting

From Headset to AI Assistant

primary USERs

VUE Glasses are primarily used by young professionals (22–40), comprising over 80% of the user base.

They value the glasses':

  • discreetness in business settings
  • using simple gestures for voice assistants
  • the recording function when note-taking is inconvenient

User problem

How might we leverage VUE Glasses' unique hands-free advantage to bridge the workflow gap between passive conversation capture and proactive, efficient post-meeting follow-up for young professionals?

design focuses

In which directions can we focus to boost users' meeting efficiency?

We organized user insights through interviews and surveys into the following aspects:

Management

Review meeting list, calendar

Convenience & accessibility

Glass-mobile interactions and AI assistance in various scenarios

Proactive Assistance

Guide user throughout the process and get meeting notes and details well-organized

Inclusiveness

Translate, share, AI assistant

user flow

How can we allocate ideas along the meeting experience cycle?

Work efficiency can be improved at various stages of the business meeting experience. We mapped the user flow into before, during, and after meeting stages, identifying potential ideas to address the frustrations highlighted in the user journey map.

From the user flow map, we can clearly find out the experience cycle is driven by the primary action -- "record".

wireframe

Debating on Options...

There are a few crucial pages in the overall user flow, but I developed different options to achieve the same goal.

Which one is better? Can we keep both?

Instead of endless internal debates, I decided to let potential users provide the answer, which I incorporated into the Hi-Fi design. There are 16 usability tests conducted to guide our next steps.

⬇️ How do users access the feature?

⬇️ When users are recording conversations...

⬇️ After meetings, how do users document transcripts?

⬇️ How do users review previous meetings?

wait, A few more steps before hi-fi...

1. Based on user feedback, I removed the redundant items from the user flow, making it truly lean as an MVP, and more friendly for mobile users.

2. I added gestures for starting/ending recordings, pausing/resuming, and highlighting, while minimizing conflicts with existing gestures.

FINAL solutions

We refined the solutions based on user feedback from wireframe usability tests, and enhanced the UI for consistency and accessibility.

Pre-meeting: quick onboard, meeting prep., express record

During meeting: real-time highlight, translate, and share

Post-meeting: aI speaker recognition, aI meeting summary

Ask VUE aI assistant anytime

design impact

  • More than 80% of existing users are willing to upgrade VUE Glasses for new meeting features.

  • 14 out of 16 test participants test participants stated that the new meeting features meet their needs.

Next steps

Explore Other Works