Aimed at young professionals, this app enhances Vue's smart glasses by providing mobile support to help users efficiently manage conversations and meetings.
The VUE Glasses app offers solutions for those who struggle with managing schedules, taking minutes, and completing tasks separately. Together with VUE glasses, the app streamlines everything in one place.
Activate and talk with voice assistants
Listen to music or audios
Record conversation/meetings for future record
Young professionals, aged 22-40, make up over 80% of VUE Glass's current users, so our goal is to craft features that cater to the needs of this user group.
They wear VUE glasses because they're less noticeable than headsets or earphones in business settings.
Voice assistants like Alexa and Siri are frequently activated by simple gestures on the glasses' arms;
They use glasses to record conversations/meetings when it is inconvenient to take real-time notes.
Calendar Synchronization
Meeting Classification
Highlight / Translate Transcript
Resume Meeting with Interval(s)
AI Meeting Summary
Review Meeting Content
List Action Items
Answer Basic Questions
Answer Meeting-related Questions
What if users are not convenient to see mobile screens during meetings?
Users can also control key features by tapping/swipping VUE glasses' arms.
VUE is at a pivotal moment as their smart glasses are set for a revolutionary upgrade.
Enhanced mobile - glasses interactions:
Leverage the advantages of smart glasses in workplace settings by developing unique features integrated with the mobile app.
AI assisted experience:
Provide personalized responses tailored to different situations.
Target young professionals:
Boost productivity and efficiency for the main buyers of VUE glasses.
We interviewed 16 users about their meeting experiences and sorted their feedback into stages from pre-meeting to post-meeting.
Noticing common complaints and suggestions among different interviewees, I summarized the feedback using a user journey map, making it easier to identify product opportunities across the entire meeting experience cycle.
We organized user insights through card sorting into the following aspects:
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Management
Review meeting list, calendar
Convenience & accessibility
Glass-mobile interactions and AI assistance in various scenarios
Proactive Assistance
Guide user throughout the process and get meeting notes and details well-organized
Inclusiveness
Translate, share, AI assistant
Work efficiency can be improved at various stages of the business meeting experience. We mapped the user flow into before, during, and after meeting stages, identifying potential ideas to address the frustrations highlighted in the user journey map.
From the user flow map, we can clearly find out the experience cycle is driven by the primary action -- "record".
We mapped out the wireframes into the wireflow to think about end to end user experience.
Debating on Options...
There are a few crucial pages in the overall user flow, but I developed different options to achieve the same goal.
Which one is better? Can we keep both?
Instead of endless internal debates, I decided to let potential users provide the answer, which I incorporated into the Hi-Fi design. There are 16 usability tests conducted to guide our next steps.
⬇️ How do users access the feature?
⬇️ When users are recording conversations...
⬇️ After meetings, how do users document transcripts?
⬇️ How do users review previous meetings?
#1 Based on user feedback, I removed the redundant items from the user flow, making it truly lean as an MVP, and more friendly for mobile users.
#2 I added gestures for starting/ending recordings, pausing/resuming, and highlighting, while minimizing conflicts with existing gestures.
We refined the solutions based on user feedback from wireframe usability tests, and enhanced the UI for consistency and accessibility.
Pre-meeting: quick onboard, meeting prep., express record
During meeting: real-time highlight, translate, and share
Post-meeting: aI speaker recognition, aI meeting summary
Ask VUE aI assistant anytime
More than 80% of existing users are willing to upgrade VUE Glasses for new meeting features.
13 out of 15 test participants test participants stated that the new meeting features meet their needs.
Enhanced Control By Glasses During Meetings
Staring at a phone screen can be distracting, especially for users with dyslexia. To reduce screen dependence during meetings, we can shift the focus toward actions controlled directly through VUE glasses.
Boost Efficiency Across Devices
Many users rely on desktops or laptops with various professional applications. We could expand synchronization beyond just calendars, enabling users to process meeting information across a broader range of devices and applications.
Beyond Business Uses:
What about everyday conversations outside of work? Since VUE glasses target individual users, we can extend their use to daily life, allowing users to record important conversations or voice memos in non-business settings.